Viirtue vs. 3CX
A True Partner vs. a Moving Target
When it comes to choosing a UCaaS provider, consistency, transparency, and partner loyalty matter. Viirtue was built from the ground up to empower white-label providers, while 3CX’s recent changes have left many partners uncertain about their future. If you’re looking for a platform that prioritizes your success, not just volume, this comparison is for you.
Features
Margins & Growth Potential
Pricing
Support & Ticketing
Platform Ownership
Ease of Use
Pricing Structure
Onboarding
Billing, Quoting, & Taxes
Flexibility & Control
Up to 75% margins with scalable, integrated tools and operational efficiency + no hidden fees.
Seat prices starting at an average of 50% less.
24/7 Dedicated Support Line any time, day or night. *Direct access to Tier 2 on certain commitment levels.
Homegrown cloud-native platform with full engineering control and customizable features.
All-in-one platform with proprietary tools; no need for external software.
Predictable and transparent wholesale pricing; no forced version upgrades or surprise fees.
30-day white-glove + dedicated sales engineering resources.
Quoting, billing, and tax ViiBE includes quoting, billing, and tax automation at no extra cost.
Full Control Over 1,200 platform configurations; no paywalls or licensing restrictions.
Thin margins new quotas create financial risk for partners unable to meet quarterly sales goals + additional costs for third-party integrations and features.
Seats starting around $8 (average deployment of 12 seats).
No direct support line with $100 added per ticket* + no access to Tier 2 unless selling at least 50 new seats per month.
Windows-based licensed Version 20 introduces changes, including reduced support for remote provisioning.
Requires setup and management of multiple components; may need technical expertise.
Continual pricing increases since 2024 with an additional hike up to 43% on some licenses in 2025.
Self-guided setup No dedicated onboarding specialist to assist.
No native billing or quoting system; partners must use third-party tools at additional costs.
Licensing constraints and less flexibility; device and SIP compatibility reduced in V20.
*Unless you are doing $20k in new sales per year.
Features
Platform Ownership
Built in-house, fully cloud-native
Licensed, Windows-based; V20 adds limitations
Ease of Use
All-in-one platform, no extra tools needed
Requires multiple components and setup expertise
Profit Margins
Up to 70%, no hidden fees
Lower margins, added
third-party costs
Pricing
Transparent, no surprise hikes
Frequent increases
(up to 43% since 2024)
Partner Support
30-day white-glove onboarding + team support
Self-guided, no dedicated onboarding help
Billing & Taxes
Built-in quoting, billing & tax tools
No native solution—third-party tools required
Control & Flexibility
1,200+ settings, no paywalls
Limited control; V20 restricts compatibility
Growth Potential
Scalable tools, high margins, no quotas
Quotas and reduced margins create partner risk
Own Your Platform
Our fully integrated platform means fewer dependencies, faster innovation, and more control for you.
No Sales Quotas
Viirtue doesn’t penalize smaller partners or threaten to revoke access—we scale with you, not against you.
Reliable and Resilient
Built on Tier-4 infrastructure, Viirtue delivers uptime and redundancy you can count on—without surprise outages.
Transparent Pricing
Unlike recent increases from 3CX, Viirtue maintains a clear, stable pricing model and numerous, flexible partnerships to support long-term growth.
Built-In Tools = Better Margins
No need to duct-tape systems together. Viirtue gives you quoting, tax compliance, and billing automation from day one.
Reseller-First Philosophy
We exist to support you—not compete with you. Your customer base is yours, always.
Choosing the Right White-Label VoIP Partner is Crucial for your Business's Success
At Viirtue, we provide a comprehensive, all-in-one platform designed to streamline your operations and maximize your profit margins. Here’s why businesses are making the switch:
- Up to 75% Profit Margin
- No Hidden Fees
- 99.99% Uptime
- White-Glove Onboarding
- 24/7 Customer Support
- Complete Brand Control
Take control of your business and unlock new revenue opportunities with Viirtue. Fill out the form now to request a demo and see the Viirtue difference firsthand!
Contact
-
401 16th Street N
St. Petersburg, FL
33705 - 1-833-VIIRTUE