Viirtue vs Cisco BroadWorks: The Best BroadSoft Alternative for Resellers
Cisco BroadWorks powers voice infrastructure for more than 26 million business users worldwide, but it was built for large telcos and service providers — not for MSPs launching a white-label voice practice. If you are evaluating a BroadSoft alternative for resellers, this comparison breaks down what BroadWorks actually requires to operate, where it leaves gaps in billing, telecom tax compliance, and AI voice, and what a purpose-built platform looks like in 2026. Viirtue combines a carrier-grade voice network with native ViiBE quote-to-cash automation, automated telecom tax handling, and resellable AI Voice Agents — so MSPs can launch a branded voice practice without assembling an operational stack from scratch.
