E911 Compliance for Multi-Site and Remote Teams: Kari’s Law and RAY BAUM’s Act
E911 compliance for business phone systems comes down to two federal rules that most organizations only partly satisfy. Kari’s Law requires direct 911 dialing with no prefix and a notification to a central point whenever 911 is called. RAY BAUM’s Act Section 506 requires a dispatchable location, meaning a validated street address plus floor or suite detail, to be delivered to the 911 call center. The FCC places these obligations on whoever installs, manages, and operates the multi-line telephone system, which usually means the MSP rather than the carrier. This guide covers what each rule requires, the deadlines that have already passed, how to handle multi-site offices and remote workers, and how the responsibility splits between platform, reseller, and end customer.
