Built for MSPs, ISPs & telecom resellers

White Label AI
Voice Agents.

Answer, route, qualify, and book every inbound call — under your brand.

Sell AI Voice Agents that answer, route, qualify, and book every inbound call, under your brand and at your prices. Viirtue runs the platform and the entire quote-to-cash motion behind it: quoting, usage rating, tax automation, and invoicing.

70 - 75%

Partner margin

5 minutes

Or less to deploy an agent

100%

Your brand

Part 01

The product your customers experience

Everything below ships under your logo. Your customers never see Viirtue; they see your brand answering every call.

AI Solutions

An agent that handles inbound calls like your best receptionist

Viirtue’s AI Voice Agents answer instantly in a natural voice, every hour of every day. They resolve what they can and hand off what they can’t, with full context.

Answer & route

Every inbound call is answered on the first ring and routed to the right person, queue, or department by intent, not by menu tree.

Book appointments

The agent checks availability and books directly onto the customer’s calendar, then confirms with the caller before hanging up.

Qualify leads

New callers are asked the right discovery questions and captured as qualified leads, so sales follows up on prospects instead of voicemails.

After-hours coverage

Nights, weekends, holidays, and overflow are covered without an answering service. Urgent issues page the on-call; the rest becomes tickets.

Deflect routine questions

Hours, locations, status checks, and FAQs are resolved on the call, so staff only touch the conversations that need a human.

Warm human handoff

When a call needs a person, the agent transfers with a summary of who is calling and why. No caller repeats themselves.

In-Call Actions

The agent does work mid-conversation, not just after it

While the caller is still on the line, the agent can text, email, look things up, and write to other systems. The caller hangs up with the thing they called for already in hand.

Send an SMS

Text a booking confirmation, a ticket link, a payment link, or directions to the caller before the call ends. No staff follow-up queue.

Send an email

Trigger an email that puts important links in the caller’s inbox: a menu, directions, a booking page, a form, or a document they asked for.

Run a function

Check an order status, verify a patient, look up an account balance, create a ticket, or write a record by calling your systems live during the conversation.

Voice & Language

Dozens of voices. Any language your customers answer in.

Pick from dozens of voices across ElevenLabs and Deepgram, then audition them side by side in the portal until one fits the brand. A dental office and a plumbing dispatch should not sound the same.

ElevenLabs & Deepgram voices
Dozens of voice options
Tone & pace control

Agents hold conversations in multiple languages, so a single deployment can serve an English caller and a Spanish caller on the same number without a second phone tree.

  • Multilingual conversation on one inbound number
  • Language detected from the caller, not chosen from a menu
  • Per-language greeting and escalation rules
Pronunciation Tooling

Teach it to say the hard words correctly

Every industry has words that generic voice AI mangles: clinical terms, drug names, local street names, the customer’s own brand. The portal includes pronunciation tooling so you fix a word once and the agent says it right on every call after that.

ViirtueVER-choo

Ondansetronon-DAN-seh-tron

SchuylkillSKOO-kul

Build a pronunciation dictionary per customer, so the terms that matter in their business are always said the way their callers expect.

Multi-Model Architecture

Multi-modal by design. You pick the engine.

AI Voice Agents are not welded to a single AI vendor. Every agent runs a three-layer stack, and you choose the provider at each layer independently: what it hears with, what it thinks with, and what it sounds like. Mix them to balance accuracy, latency, and cost, and swap any layer as the models keep improving. Your customers never notice, and you are never trapped on someone else’s roadmap.

Layer 01 • Listening

Speech to text

How accurately the agent hears the caller, including accents, background noise, and industry terms.

Google
Deepgram
More coming
Layer 02 • Thinking

Language model

How well the agent understands intent, follows your instructions, and decides what to do next.

Anthropic
OpenAI
Grok
Google
More coming
Layer 03 • Speaking

Voice

How the agent sounds. Dozens of voices to match the brand, with pronunciation control on top.

ElevenLabs
Deepgram
More coming

No vendor lock-in

When a better model ships, you switch to it, one layer at a time. Change the voice without touching the language model. No rebuild, no migration project, no waiting on one provider to catch up.

Tune the tradeoffs

A high-volume deflection agent and a high-stakes intake agent do not need the same engine. Match the model to the job and the price point you sold.

Set it per agent

Model selection is a configuration choice in the portal, per customer and per agent, not a platform-wide decision made for you.

Integrations

Plugs into the tools your customers already run

Integrations are options you switch on per customer, not defaults you fight with. Every call can end as a ticket, a booking, an updated record, or a logged lead in the system of record, and anything not on this list can be wired up with MCP or a webhook.

Zendesk
Zendesk

Calls become tickets with transcript, summary, and action item attached.

Freshdesk

Ticket creation and status lookups handled live on the call.

ModMed

Practice workflows: verify patients, check schedules, book visits.

Calendars & scheduling

Real availability, real bookings, confirmed before the caller hangs up.

CRM

Qualified callers logged with full context and sentiment.

MCP Server Icon
MCP

Connect the agent to modern AI-native tools through Model Context Protocol servers.

Webhooks & API

Fire events into anything you run, or let the agent call your endpoints mid-conversation.

And more

New integrations ship continuously. If it has an API, it can be wired in.

Plugs into the tools your customers already run

Connect with the platforms your customers use every day, from calendars and CRMs to commerce and productivity tools, all through one unified solution.

Google Calendar

Outlook

Microsoft 365

Hubspot

Salesforce

Zendesk

Zendesk

Shopify

Calendly

Zapier

And More...

Integrations are enabled per tenant. You decide what each customer turns on.

Use Cases

Where partners are deploying these first

The fastest sales are the ones where the buyer already knows they are missing calls. Here is how the agent gets configured across the verticals partners sell into most.

Dental & medical practices

Never miss a new patient

Front desks are on the phone or with a patient. Calls roll to voicemail and new patients call the next practice on the list.

  • Book, reschedule, and confirm appointments
  • Answer insurance and hours questions
  • Text intake forms during the call
  • Pronunciation dictionary for clinical terms
MSP & IT help desks

Triage before a tech is involved

Tier 1 volume eats the schedule. The agent handles the repeat questions and escalates only what is genuinely broken.

  • Open and update tickets automatically
  • Password reset and status-check deflection
  • After-hours triage with on-call paging
  • Priority routing by client SLA
Home services & trades

Capture the emergency call

Plumbing, HVAC, and electrical buyers call three companies and book the first one that picks up. Techs in the field cannot answer.

  • Qualify job type, address, and urgency
  • Book the dispatch window on the spot
  • Text the appointment confirmation
  • Overflow coverage on storm and heat-wave spikes
Property management

Sort maintenance from leasing

One number takes leasing inquiries, rent questions, and 2:00 AM maintenance emergencies. They need very different handling.

  • Separate emergency and routine maintenance paths
  • Log work orders with unit and tenant detail
  • Answer availability and application questions
  • Email the leasing packet to prospects
Legal & professional services

Screen intake without a paralegal

Intake calls are high value and high volume, and most are not a fit. Attorneys should only see the ones that are.

  • Run the intake script and capture matter details
  • Conflict and practice-area screening questions
  • Book consultations on the right calendar
  • Email a recap and next steps to the caller
Retail, auto & multi-location

Answer the same ten questions, at scale

Hours, location, inventory, appointment status. Staff answer these hundreds of times a week instead of serving customers in front of them.

  • Deflect hours, location, and status questions
  • Route by location or department
  • Look up order and service status live
  • Multilingual coverage on one number
Platform Native

Not a bolt-on. Part of the platform.

These agents run on the same carrier-grade voice network as every seat you sell, provisioned from the same portal, with call data flowing straight into the same billing engine.

  • Deploy from templates in the portal in minutes, no code
  • Lives inside your customers’ existing VoIP account, not beside it
  • Usage is captured automatically for rating and invoicing
  • One vendor, one platform, one throat to choke
Reporting

Every call comes back with a summary

Each conversation is logged with a transcript, an AI summary, the action item it produced, and sentiment on how the caller felt. That is the report that renews the contract at your next customer review.

  • AI summary and action item per call
  • Caller sentiment tracked across the conversation
  • Volume, deflection, and after-hours coverage reporting
  • Full transcripts pushed into ticketing and CRM
Part 02

The business we build around you

That is the product. Here is what makes it sellable: a white label AI voice agent platform that handles everything from the quote to the collected invoice.

Quote to Cash

From quote to collected invoice, without a spreadsheet

Usage-based AI products are miserable to bill by hand. ViiBE, Viirtue’s quote-to-cash platform included with your partnership, makes AI Voice Agents as easy to monetize as a seat license.

Quote it

Drop AI Voice Agents into a branded quote as a line item next to seats, trunks, and hardware. E-sign and close in the same flow.

Provision it

A signed quote turns into a live agent from the portal. Templates handle greetings, routing rules, and integrations per customer.

Meter the usage

Every minute and interaction is captured automatically on the platform. Nothing to export, reconcile, or estimate.

Rate it at your prices

You set the retail price per plan, per minute, or per agent. The spread between your price and wholesale is your margin, and you keep it.

Automate the tax

Telecom taxation is calculated per jurisdiction and applied to the invoice automatically. No tax tables to maintain.

Invoice and collect

Branded invoices generate on schedule with usage itemized, and payments are collected under your name. Revenue shows up; admin doesn't.

Your Brand, Your Margin

Built so the reseller wins

70 - 75%

Partner margin

You sell it, support it, and bill it. You keep the margin.

This is not a referral fee or a revenue share. You set retail pricing, you own the customer, and the spread between your price and wholesale platform pricing stays with you. Partners run AI Voice Agents at 70 to 75 percent margins while Viirtue stays behind the curtain.

5 minutes
Or less to deploy an agent

Templates in the portal take a new agent live in minutes, so you can build one on a discovery call instead of scheduling a follow-up.

1 pane
Every customer, one login

Multi-tenant controls let you manage every customer’s agents, routing, and configuration from a single portal.

0
AI hires required

No prompt engineers, no data scientists. The tuning tools are in the portal, and Viirtue’s experts are available when you want them.

Self-Service Control

You control everything. You decide what your customers control.

AI Voice Agents live inside the VoIP account your customer already has, managed from the portal your team already uses. Nothing here requires a support ticket to Viirtue, and you choose exactly how much of it to hand down.

Tier 1

You, the reseller

Full self-service control across every customer, every agent, from one login.

  • Create and deploy agents for any tenant
  • Set retail pricing and packaging
  • Enable or restrict integrations per customer
  • Set permissions for what each customer can edit
  • Access every transcript, summary, and report
Tier 2

Your customer’s admin

Grant as much or as little as the account is ready for, inside their existing VoIP portal.

  • Edit greetings, hours, and holiday coverage
  • Update the knowledge the agent answers from
  • Adjust routing and escalation targets
  • Review calls, summaries, and sentiment

Same product, your call. Sell it fully managed, hand the controls to your customer, or price the difference.

AI Tuning Tools

Fix a nuanced problem once, and it stays fixed

The hard part of voice AI is not launching it, it is the odd edge case in week three. The portal includes tuning tools that turn a bad call into a permanent improvement, without anyone writing a prompt from scratch.

Step 01

Review the call

Pull the transcript, summary, and sentiment for any conversation that did not go the way it should have.

Step 02

Diagnose it

The tuning tools flag where the agent misread intent, missed knowledge, or mispronounced a term, so you know what to change.

Step 03

Accept the fix

The AI tuning tools suggest the replacement prompt for you. You review it and accept. No prompt engineering, no blank page.

Step 04

Apply it permanently

Push the change to the agent and it holds on every future call. One review, solved forever, no recurring babysitting.

Professional Services

Want an expert in the tuning seat? We have them.

Viirtue offers subject matter expert professional services for partners who want hands-on help tuning agents, designing conversation flows, or standing up a complex vertical deployment. Use it when you want it. Outside of that, you fully sell, support, and bill AI Voice Agents yourself at 70 to 75 percent margins.

Optional, engagement-based • Your customers still only see your brand

Partner Enablement

We train your team and hand you the go-to-market kit

Selling AI is a different conversation than selling seats. Your partnership includes the training to make your team fluent in it and the collateral to take it to market under your own brand.

Online AI agent certification

A self-paced online certification program that takes your sales and technical staff from zero to confident, on your schedule and at no extra cost.

  • Separate tracks for sales and technical roles
  • Build, tune, and deploy a real agent as coursework
  • Certification your team earns and your customers can see
  • New modules as platform capabilities ship
Self-paced
Included

Marketing collateral you can brand

A full library of customizable collateral, including explainer and demo videos you drop your own logo into. Launch a campaign without hiring an agency.

  • Brandable explainer and demo videos
  • Customizable one-pagers, decks, and leave-behinds
  • Email sequences, landing page copy, and social assets
  • Editable source files, not locked PDFs
Your logo
Editable source

Viirtue Connect partner events

Regional and national partner events where your team gets hands-on training in the room with our engineers, product team, and other partners already selling this.

  • Hands-on agent build and tuning workshops
  • Regional events close to your market
  • Roadmap access and direct product team time
  • Peer partners sharing what is actually closing
Regional & national
Hands-on

Certification, collateral, and Viirtue Connect access come with the partnership. No enablement fees, no minimums.

Onboarding

Your launch path

01

Partner demo & scoping

See the agent live, walk the billing flow, and map it to your customer base with our partner team.

02

Brand & pricing setup

Your logo, your domain, your rate card. We configure the white label environment and ViiBE catalog together.

03

First deployment

Launch a pilot agent for a real customer from templates, with Viirtue’s team alongside yours.

04

Sell at scale

Quote, provision, and bill every new customer from the same portal. Add agents as fast as you can close.

Trust & Compliance

Carrier-grade underneath, compliant by default

Your brand is on the invoice, so the infrastructure behind it has to hold up. AI Voice Agents run on Viirtue’s carrier-grade voice network with the compliance work handled at the platform level.

  • STIR/SHAKEN compliant call signing across the network
  • Robocall mitigation and KYC-aligned onboarding practices
  • Redundant, geo-diverse voice infrastructure
  • Backed by Viirtue’s partner support team
Try It Right Now

Call a live agent yourself

Pick up the phone and talk to a real Viirtue AI Voice Agent. Ask it questions, interrupt it, try to trip it up. It is the same product you would resell under your own brand, and it is the fastest way to see what your customers would experience.

844-986-4724 • Available 24/7

Use it on sales calls and in your own case studies. Have a prospect dial it live and let the agent do the selling.

FAQ

White label AI voice agent questions, answered

Is it really white label?

Yes. Your customers see your brand on the product, the portal, the quote, and the invoice. Viirtue stays invisible. You own the pricing, the packaging, and the customer relationship end to end.

They answer inbound calls instantly, then route callers, qualify leads, book appointments, answer routine questions, and hand off to a human with full context when a person is needed. They also cover after hours and overflow so no call goes unanswered.

Usage is metered automatically on the platform and rated at the prices you set in ViiBE. Telecom tax is calculated per jurisdiction, the branded invoice is generated on schedule, and payment is collected under your name. You never touch a rating spreadsheet.

No. Agents are configured from templates in the same portal you use for voice services, and Viirtue’s partner team helps you scope, demo, and deploy your first customers.

You choose, at every layer. Speech to text runs on Google or Deepgram, the language model can be Anthropic, OpenAI, Grok, or Kimi, and voices come from ElevenLabs or Deepgram, with more providers being added. Selection is set per agent in the portal, so you can balance accuracy, latency, and cost against the price point you sold, and swap any layer as the models improve without rebuilding anything.

Yes, and you decide how much. AI Voice Agents live inside the VoIP account your customer already has, so you can grant their admin self-service control over greetings, hours, knowledge, and routing, or keep them read-only and handle changes as billable work. Permissions are set per customer from your portal.

You fix it once in the portal. The tuning tools let you review the call, see where the agent misread intent or missed knowledge, and generate the prompt, knowledge entry, or pronunciation rule that corrects it. The change applies to every call after that.

Your partnership includes an online AI agent certification program with separate sales and technical tracks, a library of customizable marketing collateral including videos you can brand as your own, and access to Viirtue Connect regional and national partner events where your team gets hands-on training with our engineers and product team.

Partners run AI Voice Agents at 70 to 75 percent margins. You sell, support, and bill it yourself under your brand. Viirtue provides the platform and, optionally, subject matter expert professional services when you want expert help with tuning or a complex deployment.

Deploying an individual agent from a template takes five minutes or less once your white label environment is set up, so you can build one live on a customer call. Book a partner demo and we will map the full onboarding timeline to your team.

Partner Demo

Add AI Voice Agents to your catalog, under your brand

One demo covers both halves: what the agent does on a live inbound call, and how quoting, usage rating, tax, and invoicing run on autopilot behind it.

  • Your brand on the product, the portal, the quote, and the invoice
  • 70 to 75 percent margin, with pricing you set
  • Quoting, usage rating, telecom tax, and invoicing handled by ViiBE

AI Solutions

VoIP & Fax

Viirtue’s free, full-service tool for MSPs.
Free for all Viirtue partners, ViiBE makes quoting and billing seamless, so you can grow your business efficiently while serving your clients better.

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