STIR/SHAKEN and the Robocall Mitigation Database: What MSPs and VoIP Providers Must File in 2025
The FCC’s fight against illegal robocalls keeps raising the bar, and 2025 brings two major obligations every MSP and VoIP provider must understand: ongoing Robocall Mitigation Database (RMD) filings and new guardrails on third-party STIR/SHAKEN authentication. This blog unpacks what these rules mean for your business, who must file, and how Viirtue helps MSPs and resellers stay compliant without heavy infrastructure lift.
Call Center Platforms: 2025 Guide for MSPs and Growing Businesses
Call center platforms centralize how customers reach you by phone, chat, SMS, and more. The best options route every interaction to the right agent, record and analyze outcomes, integrate with your CRM and help desk, and scale without headaches. Viirtue adds something rare. It serves both the business that needs a modern contact center and the MSP that wants to sell, quote, bill, and tax it correctly with a mobile‑first experience.
