Reselling AI Voice Agents with Phone Numbers? You May Be a Voice Provider and Compliance Starts Now

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Reselling AI voice agents with phone numbers and PSTN connectivity changes more than your pricing model—it changes your compliance posture. The moment AI voice agents touch phone numbers, minutes, and usage-based billing, agencies and MSPs may be treated as voice providers or VoIP resellers, with real FCC, USAC, and tax obligations. Many teams assume Stripe rebilling or “de minimis” status means compliance can wait, but filings and reporting often start sooner than expected. This guide breaks down what actually changes when AI voice agents connect to the PSTN and how building on a telecom-grade quote-to-cash platform like ViiBE helps future-proof your reseller business as it scales.

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