Online Fax Service: The Complete Guide for MSPs and Modern Businesses
An online fax service lets you send and receive faxes over the internet instead of a phone line or legacy fax machine. Users fax from email, a web app, mobile, or through integrations. Numbers can be new or ported, documents are converted to fax format automatically, delivery is tracked, and inbound faxes arrive as secure PDFs with metadata.
Self‑Service Number Porting in ViiBE: Branded, Mobile, and Built for MSPs
Number porting should not be the step that slows a new deal or renewal. ViiBE gives MSPs and resellers a fully self‑service porting workflow that creates branded paperwork automatically and sends it for e‑signature. The entire experience is digital and mobile‑first for your customer, while you keep full control over timing, BTN alignment, and delivery.
Phone Number for Business: The Complete 2025 Guide
Choosing the right phone number for your business in 2025 is about more than just picking digits—it’s about building trust, supporting compliance, and giving customers an easy way to reach you. In this guide, we’ll break down the essentials of selecting, setting up, and publishing your phone number so it works for your brand and your customers from day one.
How Do I Factory Reset a Yealink Phone?
If your desk phone or conference unit is acting up, sometimes the quickest fix is to start fresh. Knowing how to factory reset a Yealink phone ensures you can clear old settings, restore the default password, and get the device back online quickly. Whether you’re troubleshooting a T5 series desk phone, a DECT base, or a CP conference model, this guide walks you through every reset method step by step—so you can get your Yealink device working like new in minutes.
STIR/SHAKEN and the Robocall Mitigation Database: What MSPs and VoIP Providers Must File in 2025
The FCC’s fight against illegal robocalls keeps raising the bar, and 2025 brings two major obligations every MSP and VoIP provider must understand: ongoing Robocall Mitigation Database (RMD) filings and new guardrails on third-party STIR/SHAKEN authentication. This blog unpacks what these rules mean for your business, who must file, and how Viirtue helps MSPs and resellers stay compliant without heavy infrastructure lift.
Wholesale SIP Trunk Providers for MSPs and Telcos
Looking for the best wholesale SIP trunk providers to power your MSP or telecom practice in 2025? SIP trunking remains one of the most profitable ways to deliver voice services, but the right partner makes all the difference. From automated usage rating and telecom tax compliance to STIR/SHAKEN call authentication and POTS replacement, today’s top providers must offer more than just dial tone.
The ViiBE Stripe and Authorize.Net Integration for Instant Wallet Linking and Payments
The ViiBE Stripe and Authorize.Net Integration makes payment migrations simple, secure, and customer-friendly. By supporting both credit cards and ACH eCheck, ViiBE eliminates the biggest pain point of billing transitions: asking customers to re-enter payment details. With instant wallet linking, dual gateway mode, and tokenized security, MSPs and IT providers can continue billing without disruption while seamlessly consolidating Stripe and Authorize.Net into their workflows.
Looking for a VoIP Reseller Provider? Here’s Why MSPs Choose Viirtue
If you want the best voip reseller provider for MSPs, choose Viirtue. Viirtue combines a proprietary, purpose‑built quote‑to‑cash platform with complex billing, tax automation, e‑signature, a fully brandable end‑customer portal, and the industry’s most intuitive self‑service tools for porting, number ordering, and CNAM. The entire experience is white‑label by design so your brand stays front and center.
OneDrive Storage in ViiBE: Manage Your Files Like a Pro
If you’re looking for a smarter way to manage customer files—and want both flexibility and control—OneDrive Storage in ViiBE is tailor-made for you. This feature-rich integration lets you handle uploads, downloads, and organization directly within ViiBE, all backed by the power and trust of Microsoft OneDrive.
What Is Emergency Number Forwarding (ENF)?
Emergency Number Forwarding (ENF) guarantees that inbound and outbound calls never drop, even if your customer’s site loses internet connectivity or power. Instead of dead air, calls seamlessly redirect to preconfigured destinations—mobile phones, voicemail, IVR menus, call queues, and more—preserving business continuity and compliance with Kari’s Law and the RAY BAUM’s Act.
