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How Do I Factory Reset a Yealink Phone?

If your desk phone or conference unit is acting up, sometimes the quickest fix is to start fresh. Knowing how to factory reset a Yealink phone ensures you can clear old settings, restore the default password, and get the device back online quickly. Whether you’re troubleshooting a T5 series desk phone, a DECT base, or a CP conference model, this guide walks you through every reset method step by step—so you can get your Yealink device working like new in minutes.
Omnichannel Solutions Explained: How Viirtue + Xima Delivers a Modern Contact Center Viirtue stylized title card.

Omnichannel Solutions Explained: How Viirtue + Xima Delivers a Modern Contact Center

Customer expectations have never been higher—and meeting them requires more than just answering the phone. An omnichannel solution ensures every conversation, whether by voice, chat, SMS, email, or social, flows through a single unified workspace. With Viirtue’s integration of Xima Cloud Contact Center, MSPs and their customers can easily layer advanced CCaaS capabilities onto a proven UCaaS foundation, unlocking skills-based routing, queue callback, web chat, AI insights, and deep reporting—all fully compatible with NetSapiens.
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STIR/SHAKEN and the Robocall Mitigation Database: What MSPs and VoIP Providers Must File in 2025

The FCC’s fight against illegal robocalls keeps raising the bar, and 2025 brings two major obligations every MSP and VoIP provider must understand: ongoing Robocall Mitigation Database (RMD) filings and new guardrails on third-party STIR/SHAKEN authentication. This blog unpacks what these rules mean for your business, who must file, and how Viirtue helps MSPs and resellers stay compliant without heavy infrastructure lift.
Call Center Platforms: 2025 Guide for MSPs and Growing Businesses Stylized Title Card

Call Center Platforms: 2025 Guide for MSPs and Growing Businesses

Call center platforms centralize how customers reach you by phone, chat, SMS, and more. The best options route every interaction to the right agent, record and analyze outcomes, integrate with your CRM and help desk, and scale without headaches. Viirtue adds something rare. It serves both the business that needs a modern contact center and the MSP that wants to sell, quote, bill, and tax it correctly with a mobile‑first experience.
Provider VoIP Wholesale: How MSPs Scale With Viirtue stylized title card

Provider VoIP Wholesale: How MSPs Scale With Viirtue

When searching for a provider VoIP wholesale solution, most MSPs want more than just dial tone—they want a scalable business model. Wholesale VoIP providers supply the network, compliance, and carrier-grade infrastructure, while letting MSPs own the brand, pricing, and customer experience.
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Wholesale SIP Trunk Providers for MSPs and Telcos

Looking for the best wholesale SIP trunk providers to power your MSP or telecom practice in 2025? SIP trunking remains one of the most profitable ways to deliver voice services, but the right partner makes all the difference. From automated usage rating and telecom tax compliance to STIR/SHAKEN call authentication and POTS replacement, today’s top providers must offer more than just dial tone.
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