A modern phone system designed to earn trust, reduce complexity, and scale effortlessly.
A modern phone system should be simple to deploy, easy to manage, and built to earn trust on every call. Viirtue delivers reliability, security, and compliance you need to grow with confidence.
Hosted VoIP (also called a hosted PBX or cloud phone system) replaces on-prem phone hardware with a platform delivered from the cloud. Your team uses desk phones, mobile apps, and desktop softphones while the calling features, routing, and administration live in the platform.
That means you can:
Your customers do not care what is under the hood. They care that calls connect quickly, sound great, and keep working.
Call processing servers across four data centers: New Jersey, Florida, Las Vegas, and Virginia.
Broad number availability and calling reach across multiple carrier partners to reduce risk.
A clean way to manage users, numbers, and policies from a central branded portal.
Give callers a polished experience. Includes multi-level menus, holiday schedules, and department-based routing.
Handle peak call volume without chaos using queue routing strategies, overflow rules, and agent status controls.
Keep users productive anywhere with desktop softphones and mobile apps that protect personal numbers.
Simple voicemail management. Messages go straight to email, with custom greetings for every user or department.
One central portal. Full admin control, role-based access, and clear call reporting across every location.
Viirtue supports CRM integration options that help teams move faster and capture activity automatically.
Launch calls from records
Instant context on inbound
Notes & activity tracking
Sales & support data
Integration Active
Navigate the complex landscape of carrier regulations without the headache.
Guidance and registration support to improve message deliverability and prevent filtering for application-to-person workflows.
Calls are properly signed to avoid spam labeling and improve answer rates, protecting your customers’ brand reputation.
Accurate dispatchable location info for multi-floor buildings and remote employees to ensure safety compliance.
Hosted VoIP is no longer just about connecting calls. The most effective teams use voice data to automate follow up, improve customer experience, and coach performance. Viirtue includes AI driven capabilities that turn conversations into action.
AI Agents help automate routine tasks that often happen during and after calls, such as:
Sentiment analysis adds another layer of insight so you can understand how conversations are going, not just how many calls were made. Use it to:
Better together with your integrations and call flows
Because these AI capabilities live alongside core VoIP features like IVRs, call queues, and CRM integrations, your team can connect insights to action with less manual effort.
Whether your customer has one office or fifty, Hosted VoIP should scale without re-architecture.
Route calls by department, ring teams effectively, and keep staff reachable on desktop and mobile.
IVR routing, call queues, and reliable inbound handling during peak periods.
Consistent auto attendants and easier management at the location level.
A platform designed to deliver a modern calling experience while supporting operational controls, compliance, and scalability.
Yes. In most cases, you can port existing numbers into the platform. We will guide you through the porting process and timelines.
Yes. Hosted VoIP typically supports desk phones plus desktop and mobile apps, so users can work the way they prefer.
E911 can be configured to use dispatch-able location information so emergency services receive accurate details. Remote and hybrid teams benefit from policies that keep location data current.
10DLC is a carrier framework for business messaging over long codes. Registration helps improve message deliverability and reduces the chance of filtering.
Fraud prevention includes controls like destination permissions, anomaly detection, and alerts so you can respond quickly and limit risk.
Yes. Viirtue includes AI capabilities as part of the platform, including AI Agents that reduce manual after call work and AI Sentiment Analysis (AI Insights) that helps teams understand customer experience and coaching needs.
If you are looking for a Hosted VoIP platform that checks the boxes customers care about (features, reliability, mobile support, ai-enabled) and the boxes you care about (carrier coverage, fraud prevention, and compliance), Viirtue is built for you.
Automate calls with smart, human-sounding voice agents built for scale.
Uncover real-time customer insights with AI-powered emotion and intent detection.
Viirtue’s free, full-service tool for MSPs.
Free for all Viirtue partners, ViiBE makes quoting and billing seamless, so you can grow your business efficiently while serving your clients better.
