TL;DR – Microsoft Teams Voice
Native Microsoft Teams calling requires a Teams Phone license and a PSTN option like Calling Plans, Direct Routing, or Operator Connect. That adds cost and complexity. (Microsoft Learn)
Viirtue’s Teams add-on, powered by TeamMate, integrates a softphone directly into the Teams client, allowing users to place and receive PSTN calls without requiring additional Microsoft Teams Phone or Calling Plan licenses for those users. This preserves a Teams‑first experience while improving partner economics.
Everything is delivered under your brand with Viirtue’s white label program, quote-to-cash automation in ViiBE, and ready-to-use Teams collateral that you can customize in Canva right from ViiBE. (Viirtue)
For MSPs and IT providers, finding ways to resell Microsoft Teams Voice profitably can be a challenge. Microsoft’s native approach requires costly Teams Phone and Calling Plan licenses that quickly erode margins. Viirtue’s white label VoIP & UCaaS partner program solves that by embedding a softphone directly inside Teams — no additional Microsoft Phone or Calling Plan licenses needed for those users.
The result: a true Teams-first experience your customers love, paired with high-margin economics for your business. And with Viirtue’s built-in quote-to-cash automation in ViiBE and customizable Teams marketing collateral in Canva, you can launch, bill, and scale your Teams Voice offering faster than ever.
Why Teams Voice Is A Big Opportunity for MSPs
Your customers already live in Teams. Adding external calling is the natural next step. In Microsoft’s native model, enabling PSTN calling requires the Teams Phone add-on and a PSTN connectivity method such as Calling Plans, Direct Routing, or Operator Connect. Those dependencies increase per‑user cost and add moving parts to support. (Microsoft Learn)
Viirtue solves this with a Teams add-on that embeds a dial pad and call controls inside the Teams interface. Users make and receive calls over your Viirtue‑powered UCaaS without needing additional Microsoft Teams Phone or Calling Plan licenses for those users. You deliver a Teams‑centric experience and keep margins healthy.
Two Ways To Deliver Voice In Teams
Option A: Native Microsoft Teams Phone
Requires the Teams Phone license per enabled user.
You must add PSTN connectivity via Calling Plans, Direct Routing, or Operator Connect.
Direct Routing specifically requires a Teams Phone license. (Microsoft Learn)
Option B: Viirtue’s Teams Add On (white label, higher margin potential)
TeamMate’s Calling App provides a softphone right inside Teams without additional Microsoft Teams Phone licensing for those users.
Calls ride Viirtue’s UCaaS, so you control numbers, routing, and features while users stay in Teams.
Great fit when customers want a Teams‑first experience without the Microsoft licensing stack for telephony.
Eliminates the need for a Microsoft Phone System license or Calling Plans licensing.
Bottom line: Use native Teams Phone when a customer mandates Microsoft’s telephony. Lead with Viirtue’s Teams add-on when you want simpler licensing and stronger margins. (Microsoft Learn)
What Makes Viirtue’s White Label Program Different
Sell under your brand. Viirtue’s program is built for MSPs and resellers who want to own the customer experience, pricing, and margins.
Quote to cash in ViiBE. Automate quoting, usage rating, invoicing, and telecom tax calculation in one place.
Teams softphone inside Teams. TeamMate’s Calling App merges dialing into the Teams UI, avoiding extra Microsoft Teams Phone or Calling Plan licenses for those users.
Voice and SMS in Teams. Deliver calling and business texting directly in the Teams client to increase stickiness.
Brandable Teams collateral via Canva in ViiBE. Launch faster with ready‑made sell sheets and flyers for Teams that you can personalize inside Canva from ViiBE, then export or print for campaigns and proposals.
Attractive margin profile. Viirtue markets transparent pricing with up to 75 percent profit margins for partners. Your results depend on packaging and usage.
Packaging To Resell Microsoft Teams Voice and Maximize Margin
Use simple, value‑based tiers that customers can understand at a glance.
Good
Teams softphone inside Teams
Unlimited domestic calling
Business SMS in Teams
E911 and compliance
Auto attendant and hunt groups
Better
Everything in Good plus:
Call recording and retention
Analytics and wallboards
CRM click to dial or screen pop
Failover routing
Best
Everything in Better plus:
Contact center queues and supervisor tools
Advanced compliance options
Priority support SLA
The Viirtue approach removes extra Microsoft phone licensing for users on the Calling App, which keeps your cost basis low while maintaining a Teams‑first user experience.
Sample P&L For A 50‑Seat Deal
Street price per seat: 30 to 40 dollars
Hard cost per seat with the Viirtue model: lower because you are not stacking Teams Phone or Calling Plan licenses for Calling App users
Target gross margin on bundle: 60 to 70 percent with room to upsell recording, analytics, and SMS
Actual economics vary by usage and packaging. Viirtue’s public positioning highlights transparent pricing and strong partner margins.
Go‑To‑Market Playbook to Resell Microsoft Teams Voice
Position the outcome: “Teams voice without extra Microsoft Teams Phone or Calling Plan licenses.” Show the dial pad inside Teams and SMS in your demo.
Quote in minutes: Build proposals in ViiBE. Taxes and usage rating are automated, so sales can move faster.
Brand your marketing: Open ViiBE’s Teams templates in Canva, apply your logo and colors, then export sell sheets and flyers for campaigns and renewals.
Provision and train: Assign numbers, set call flows, and train end users to work entirely in Teams with the embedded softphone.
Compliance You Can Explain On One Slide
E911 and locations handled through Viirtue provisioning and controls.
Telecom taxes and fees are calculated and invoiced in ViiBE as part of your quote-to-cash workflow.
Final Thoughts on How to Resell Teams Voice
When you resell Microsoft Teams Voice with Viirtue, you keep control of your brand, your pricing, and your profits. Viirtue’s Teams add-on lets users make and receive calls directly inside Teams — without the extra Microsoft Teams Phone or Calling Plan licenses — while you deliver a unified UCaaS experience with transparent margins up to 70%.
From quote to cash, everything runs through ViiBE, including telecom tax automation and built-in Canva templates for Teams Voice marketing. If you’re ready to expand your portfolio and resell Microsoft Teams Voice the smarter, more profitable way, get started today at viirtue.com.
FAQ: Reselling Teams Voice
Do my customers need the Microsoft Teams Phone add on or Calling Plans?
Not for users on Viirtue’s TeamMate Calling App approach. It places a dial pad inside Teams without additional Microsoft Teams Phone or Calling Plan licenses for those users. If you deploy native Direct Routing or Operator Connect, Microsoft Teams Phone licensing is required.
Can I mix models?
Yes. Use the Viirtue Calling App for the majority of users and reserve native Teams Phone for the subset who specifically require Microsoft’s telephony stack. Direct Routing seats must have the Teams Phone license. (Microsoft Learn)
Is everything truly white label?
Yes. From branding and pricing to billing and taxes in ViiBE, the entire offer is designed for resellers to go to market under their own brand. (Viirtue)
Do you provide ready‑made marketing for Teams?
Yes. You get brandable Teams‑specific collateral that opens in Canva from within ViiBE, so you can customize and deploy in minutes.
