If you’re looking for a smarter way to manage customer files—and want both flexibility and control—OneDrive Storage in ViiBE is tailor-made for you. This feature-rich integration lets you handle uploads, downloads, and organization directly within ViiBE, all backed by the power and trust of Microsoft OneDrive.
Whether you’re a current partner familiar with the ViiBE workflow or exploring our platform for the first time, this feature opens up new possibilities:
For technical teams and admins, it’s a breeze—it streamlines file management with a consistent folder structure and automation, so you spend less time clicking around and more time doing what matters.
For partners focused on delivery and customer success, it means faster turnaround, less friction, and happier clients.
And for everyone invested in secure, compliant operations, all files stay within your own OneDrive environment—leveraging enterprise-grade encryption, version control, and compliance tools like GDPR, ISO, and DLP. On top of that, co-authoring, seamless collaboration, and real-time access across devices keep your team working smarter, not harder.
In short, OneDrive Storage in ViiBE keeps things simple, secure, and highly collaborative—empowering you to deliver next-level service to your partners and clients.
Table of Contents
What’s New: Feature Overview
Powered by Microsoft Azure, this new integration brings full OneDrive functionality straight into ViiBE. Here’s what’s on the table:
A global integration page for Microsoft Azure credentials
OneDrive configuration tied to your chosen M365 Group
A new Attachments tab inside each account in ViiBE for file management
Full folder structure that’s auto‑created as needed:
Root: ViiBE
Subfolder: Accounts
Sub‑subfolder: {Account Number}
Inside that: Attachments
How It Works: Step-by-Step
1. Azure Credentials Setup
Admins need three key values from Azure:
Tenant ID
Client (Application) ID
Client Secret (with an expiration—save it immediately as it can’t be retrieved again)
These are entered in ViiBE’s global settings to kick things off.
2. API Permissions via Microsoft Graph
Ensure the following permissions are in place and granted admin consent:
Files.ReadWrite.AllFiles.ReadWrite.AppFolderGroup.Read.AllSites.ReadWrite.All
3. Configure OneDrive in ViiBE
Once Azure is connected:
Pick an M365 Group (via Azure or Admin Center) in the OneDrive configuration screen.
ViiBE auto‑creates the ViiBE > Accounts > {Account Number} folder tree inside OneDrive.
4. Using the Attachments Tab
Inside each account:
Upload files
Download files
Delete files (permanent deletion in OneDrive too)
If you switch groups later, ViiBE recreates the folder structure in the new group without deleting existing files. Previously used folders become available again if re‑selected. Disabling the integration does not delete any files in OneDrive.
Key Benefits & Use Cases
Better control: Your files stay in your own OneDrive—you’re always in charge.
Easy organization: Automatic folder structure keeps things clean and intuitive.
Admin efficiency: Set up once; manage everywhere.
Tech flexibility: Full API control via Microsoft Graph and Azure.
Security + Ownership: Stored in OneDrive, so your existing backup and compliance mechanisms apply.
Use Cases:
Help desks needing quick file access per account
Partners seeking streamlined file collaboration
MSPs supporting clients with plug‑and‑play storage setup
Why OneDrive + ViiBE Makes Sense
OneDrive for Business stands out in the Microsoft ecosystem for its collaboration, strong security, and seamless file handling. It’s scalable, integrates across M365, and enables real‑time control over files. That makes it the perfect backend for a feature like Attachments in ViiBE.
Conclusion & Next Steps
With OneDrive Storage in ViiBE, managing account-level files has never been easier—or more secure. It’s intuitive, maintains your organizational standards, and leans on powerful Azure architecture. Let’s get you onboarded, stay productive, and keep innovating together.
Ready to roll? OneDrive storage is already available to all White Label Partners at no additional cost. Interested in exploring our Viirtue Partner Programs? Learn more and contact us today!
FAQ: OneDrive Storage in ViiBE
Do the docs live in our tenant or Viirtue’s?
They stay in your Microsoft 365 tenant under your chosen M365 Group. Disabling the integration does not delete anything.
Can we enforce retention and defensible deletion?
Yes. Use Microsoft Purview retention policies for sites and retention labels for specific files so legal docs are kept the right length of time and then disposed of on schedule.
How do we handle litigation or audits?
Put relevant OneDrive locations on eDiscovery hold and use the unified audit log to show who accessed or changed files. That preserves content and gives traceable activity.
How do we prevent oversharing of sensitive agreements?
Data Loss Prevention policies scan OneDrive and SharePoint for sensitive info and can block or warn on sharing. Admins also control org-level external sharing limits. Sensitivity labels can add encryption and access rules where needed.
What if files are deleted or hit by ransomware?
Version history and Files Restore let you roll back a OneDrive library to a previous point within the last 30 days. Retention settings also preserve copies in the Preservation Hold library.
