AI Connector (MCP) Services Addendum

Version date: October 14, 2026

1. Scope, Parties and Acceptance

1.1 Scope. This AI Connector (MCP) Services Addendum (“Addendum”) governs access to and use of the MCP Service provided by Viirtue, Inc., a Florida corporation (“Viirtue”). It supplements the Viirtue Terms of Service at https://viirtue.com/terms-of-service/, the Viirtue White Label Master Services Agreement at https://viirtue.com/service-agreement/, or another written services agreement between Viirtue and the Account Holder, whichever governs their relationship (“Agreement”).

For an Account Holder without an existing Agreement directly with Viirtue, this Addendum constitutes a separate agreement with Viirtue limited to the MCP Service. It does not make Viirtue a party to an agreement between that Account Holder and a reseller.

1.2 Organization acceptance. An organization accepts and is bound by this Addendum when the organization or any of its Authorized Users first accesses or uses the MCP Service after this Addendum is posted, or when it executes an order or amendment incorporating this Addendum. Each individual who uses the MCP Service on behalf of an organization represents that the organization has authorized that use. An individual using the MCP Service for their own business use is personally the Account Holder.

1.3 Individual acceptance. By accessing or using the MCP Service, each Authorized User agrees directly with Viirtue to the provisions concerning permitted use, user responsibilities, credentials, data handling, suspension and revocation, disclaimers, releases, limitations of liability, and dispute resolution, as applicable to that user.

An employee or contractor using the MCP Service solely as an Authorized User does not personally assume the Account Holder’s payment or indemnification obligations merely by that use. This does not excuse responsibility for that individual’s own unlawful conduct.

1.4 Condition of access. Access to and use of the MCP Service is conditioned on this Addendum. A person who does not agree may not access or use the MCP Service. Viirtue may, but is not required to, request an express acceptance.

1.5 Business use. The MCP Service is offered for business use. Account Holders must ensure that their Authorized Users are legally capable of accepting the applicable terms.

2. Definitions

“Account Holder” means the organization or individual accepting this Addendum for business use, including a direct customer, reseller partner, reseller customer, or end-customer organization.

“Action Tool” means a tool that initiates, authorizes, creates, changes or deletes data, settings, transactions or system state. Examples include configuration changes, queue-agent changes, number orders, number-porting requests and migrations.

“AI Client” means an artificial intelligence application, assistant, model, agent or other software selected or connected by an Account Holder or Authorized User to interact with the MCP Service.

“AI Provider” means the third party providing an AI Client and its service providers. These terms describe customer-selected services; they do not, merely by definition, exclude Viirtue’s own vendors from obligations otherwise applicable to Viirtue or those vendors.

“Authorized User” means an individual permitted to access the MCP Service under an Account Holder’s account, including personnel of a Partner and its customers or end users.

“Compliance Settings” means available account settings governing access, filtering, masking, redaction or disclosure of Customer Data.

“Customer Data” means information submitted to, processed through, or made available for authorized access through the MCP Service, including call records, recordings, transcripts, voicemail, messages, faxes, contact records, configuration, billing information and regulated personal information.

“MCP Service” means Viirtue’s Model Context Protocol servers, connectors, tools and associated administration, enrollment, access-control, redaction, logging and documentation features, under any Viirtue, neutral or white-label hostname, including mcp.viirtue.com and mcp.5060.cloud.

“Output” means information returned by the MCP Service and content generated by an AI Client using that information, including summaries, recommendations and proposed actions.

“Partner” means an Account Holder authorized by Viirtue to offer access to its customers or end users.

“PHI” means protected health information as defined by applicable HIPAA regulations.

“Viirtue Parties” means Viirtue, its affiliates, and their respective officers, directors, owners, employees, contractors, agents, suppliers and licensors.

3. Access and Nature of the Service

3.1 Revocable permission. Subject to this Addendum, Viirtue grants the Account Holder and its Authorized Users a limited, nonexclusive, nontransferable and revocable permission to access the MCP Service for authorized business purposes. Partners may provide access only as permitted by Section 7. No ownership rights are transferred.

3.2 Customer-selected AI services. The MCP Service enables AI Clients to request Customer Data and invoke available tools. Unless expressly agreed in a separate writing, Viirtue does not provide, operate or control customer-selected AI Clients. Compatibility, documentation or an integration listing does not constitute an endorsement, security certification or representation that an AI Client is appropriate for a particular purpose or category of data.

3.3 External data processing. Connecting an AI Client may cause Customer Data to be transmitted to and processed by its AI Provider. The AI Provider’s applicable terms, configuration and practices may govern retention, access, disclosure and model-training use. The Account Holder is responsible for evaluating and configuring those services and obtaining necessary permissions before transmission.

Viirtue does not control an independent AI Provider’s subsequent handling of Customer Data merely because the data was obtained through the MCP Service. This allocation does not eliminate Viirtue’s own obligations preserved by Section 5.

3.4 Charges and service levels. Unless expressly stated in an accepted order, the MCP Service is currently offered without a separate charge. Underlying telecommunications services, number orders, usage, third-party services and other transactions initiated through the MCP Service may incur charges under their applicable terms.

No uptime guarantee, service credit, support response commitment or minimum availability period applies to the MCP Service unless a written agreement expressly identifies the MCP Service and provides that commitment. Any future separate MCP fee requires advance disclosure and acceptance of the applicable pricing.

3.5 Errors and reliance. Output may be inaccurate, incomplete, outdated, misleading or fabricated. AI Clients may misunderstand instructions, omit relevant information or propose unintended actions. The Account Holder and Authorized Users must independently verify material Output and the results of Action Tools.

Output is not professional advice. The MCP Service must not be relied upon as the sole means of emergency response or the sole basis for decisions affecting health, safety, legal rights or other high-impact interests.

3.6 Automated safeguards. Compliance Settings and automated redaction or masking may fail to remove information or may remove information incorrectly. They do not establish legal compliance or, without a separate legally sufficient determination, de-identification of PHI. These limitations do not excuse Viirtue from applicable security obligations preserved by Section 5.

3.7 Untrusted content. Customer Data may contain malicious instructions or other content intended to manipulate an AI Client. Unless expressly agreed otherwise, Viirtue does not undertake to identify or neutralize all such content. Account Holders must configure appropriate controls and oversight for connected AI Clients.

3.8 Changes. Subject to applicable law and any controlling written commitment, Viirtue may add, change, restrict, rate-limit, rename or remove tools, integrations, features or hostnames, or discontinue the MCP Service, at any time, with or without notice.

4. Account Holder and User Responsibilities

4.1 Account activity. As between Viirtue and the Account Holder, and subject to Sections 5 and 8.7, the Account Holder is responsible for activity conducted through credentials or AI Clients connected under its account, including activity outside its internal instructions or policies. The Account Holder is responsible for its Authorized Users’ compliance with this Addendum.

4.2 Access management. The Account Holder must grant access only to appropriate individuals, use the narrowest permissions reasonably necessary, maintain account and contact information, review connected AI Clients and promptly remove unnecessary access. Technical access to information does not establish legal authority to use or disclose it.

4.3 Credentials and incidents. Account Holders and Authorized Users must safeguard enrollment codes, passwords, tokens and other credentials and must not share individual credentials. They must promptly report suspected compromise, unauthorized activity or unintended disclosure to support@viirtue.com and use available controls to disable affected access.

Revocation becomes effective when implemented by the applicable system. A revocation request does not recall previously disclosed data or reverse completed actions. Nothing in this paragraph excuses Viirtue from its own applicable incident-response obligations.

4.4 Action Tools and automation. Before executing an Action Tool, the Authorized User must review the intended action, affected account, scope, material consequences and applicable charges, and provide any required confirmation.

Unattended actions are permitted only where supported by Viirtue’s documentation and expressly authorized by an appropriate Account Holder administrator within documented limits. Account Holders must maintain appropriate monitoring, spending limits and human oversight. An AI-generated instruction does not itself establish business authorization.

Subject to Sections 5 and 8.7, the Account Holder bears the consequences of actions requested through its account, including applicable charges, configuration changes, routing changes, service interruptions and data modification, even when the connected AI Client misunderstood the user’s intention.

4.5 Rights and consents. The Account Holder must obtain and maintain the rights, notices, approvals and consents required for its access, recording, processing, analysis and disclosure of Customer Data. This includes obligations concerning communications recording, messaging, confidentiality, personal information and customer proprietary network information (“CPNI”).

4.6 Prohibited conduct. Account Holders and Authorized Users must not:

(a) access data, accounts or systems without authorization;

(b) bypass permissions, Compliance Settings, rate limits or other safeguards;

(c) circumvent a suspension or revocation through another identity, account, credential or intermediary;

(d) use the MCP Service to develop or train a competing connector or service through unauthorized copying, extraction or exploitation of Viirtue technology;

(e) reverse engineer the MCP Service except where applicable law prohibits that restriction;

(f) conduct unauthorized security testing, introduce malicious code, or use crafted prompts to attack or improperly manipulate the MCP Service;

(g) extract or retain Customer Data beyond authorized business purposes and applicable rights; or

(h) violate applicable law or any applicable acceptable-use policy incorporated into the Agreement.

4.7 Backups and verification. The Account Holder is responsible for maintaining appropriate independent records and backups, verifying completed actions, and establishing recovery procedures for its workflows. The MCP Service is not an independent archival or backup service.

5. Privacy, PHI, CPNI and Protected Obligations

5.1 Permitted processing. The Account Holder authorizes Viirtue to access, process and transmit Customer Data as reasonably necessary to provide the MCP Service and carry out authorized instructions, subject to applicable law, valid permissions, and controlling confidentiality, data-processing and business associate agreements. This authorization does not permit access to another customer’s data or disclosure prohibited by law.

5.2 Restricted information. The Account Holder and Authorized Users must not transmit PHI or other regulated information to an AI Client unless the transmission and subsequent processing are permitted by applicable law and contracts, required agreements are in place, and the particular configuration is permitted by Viirtue’s applicable documentation or written approval.

The Account Holder is responsible for arrangements with AI Providers it independently engages. Each party remains responsible for agreements and safeguards required for its own role and subcontractors. A customer instruction does not, by itself, determine a party’s legal status or eliminate its statutory duties.

5.3 Existing protections preserved. This Addendum does not amend or reduce the safeguard, use and disclosure, breach-notification, access, amendment, accounting, return and deletion duties that an applicable signed business associate agreement (“BAA”) or data processing agreement (“DPA”) imposes on Viirtue. Applicable contractual confidentiality and data-security duties also remain in effect. No disclaimer authorizes Viirtue to disregard a mandatory safeguard, notification, access, return or deletion obligation.

For claims arising from the MCP Service, liability, damages, release and indemnification are governed exclusively by Sections 8 and 9 of this Addendum, notwithstanding any liability cap, damages provision, indemnity or order-of-precedence clause in a BAA or DPA. This applies unless the BAA or DPA expressly names the MCP Service and expressly states that its liability terms override this Addendum, or applicable law requires otherwise.

5.4 CPNI. Access to and disclosure of CPNI remain subject to applicable telecommunications privacy requirements. The Account Holder must ensure that the person authorizing an AI connection has the required authority and that any necessary customer approval has been obtained. Viirtue may require separate verification or consent before making CPNI available.

5.5 Logs and monitoring. Subject to applicable law and controlling agreements, Viirtue may maintain and review records of MCP use, including identities, tool calls, parameters, results and security events, for service operation, security, support, compliance and enforcement. Such records may contain Customer Data and will be handled under applicable confidentiality and data-protection obligations. This provision does not promise that every action or event will be recorded.

6. Suspension, Restriction and Revocation

6.1 Discretionary revocation. Subject to applicable law, Viirtue may, in its sole discretion, immediately deny, suspend, restrict, disable or permanently revoke access to any or all of the MCP Service for any Account Holder, Partner, customer, end user, Authorized User, account, seat, credential, token, session, integration or AI Client, at any time, for any reason or no reason, with or without prior notice.

6.2 No approval or cure required. Viirtue may exercise these rights without obtaining approval from the Account Holder, Partner or any other person and without providing an explanation, opportunity to cure or appeal, except where applicable law requires otherwise.

These rights apply notwithstanding conflicting notice, cure, approval, service-continuation or termination requirements in the Agreement, solely with respect to MCP access and subject to Sections 5 and 10.1.

6.3 Examples are nonexclusive. Reasons may include suspected misuse, security or compliance concerns, an Account Holder request, a supplier or governmental requirement, nonpayment, operational concerns, or a decision to change or discontinue the service. Viirtue is not required to establish that a violation occurred before acting.

6.4 Effect. To the maximum extent permitted by applicable law, exercising these rights in accordance with this Addendum does not constitute a breach of the Agreement or, by itself, create liability or an entitlement to damages, refunds, service credits, reinstatement or termination of other Services. Viirtue has no obligation to restore access.

6.5 Other services and records. Revocation of MCP access does not, by itself, terminate other Services or excuse amounts properly payable for them. Retention, return and access obligations concerning underlying Customer Data remain governed by applicable law and controlling agreements. Viirtue may satisfy an applicable data-access obligation through a means other than the MCP Service.

6.6 Previously transmitted information. Revocation does not retrieve information already transmitted to an AI Client or reverse completed transactions. The Account Holder must manage downstream copies and request deletion where legally required, subject to applicable retention obligations and available provider controls.

7. Additional Partner Obligations

7.1 Required downstream notice. Before providing MCP access, the Partner must inform each customer or end-customer organization that use of the MCP Service is governed by this Addendum, for example by referencing it in the Partner’s own terms, onboarding materials or customer communications. The Partner must not offer MCP access on terms inconsistent with this Addendum.

7.2 Responsibility and representations. The Partner is responsible under this Addendum for the conduct of customers and users to whom it provides MCP access. It must not promise availability, warranties, support, legal compliance or liability coverage on Viirtue’s behalf beyond Viirtue’s express written commitments. Failure to give the required notice is a material breach. It does not excuse the Partner’s own obligations or affect the binding effect of this Addendum on those customers and users.

7.3 Direct administration. Notwithstanding restrictions on direct customer contact in the Agreement, the Partner authorizes Viirtue to present and obtain MCP terms, verify access authority, provide MCP legal or security notices, and suspend or revoke individual or organizational MCP access without the Partner’s prior approval. These activities do not transfer the Partner’s underlying customer relationship to Viirtue.

8. Disclaimers, Release and Limitations of Liability

8.1 Warranty disclaimer. SUBJECT TO SECTION 8.7 AND OBLIGATIONS EXPRESSLY PRESERVED BY SECTION 5, THE MCP SERVICE AND OUTPUT ARE PROVIDED “AS IS,” “AS AVAILABLE” AND “WITH ALL FAULTS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE VIIRTUE PARTIES DISCLAIM ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY AND ERROR-FREE OPERATION.

NO WARRANTY IS GIVEN THAT OUTPUT WILL BE CORRECT, EVERY UNAUTHORIZED ACTION WILL BE PREVENTED, REDACTION WILL REMOVE ALL SENSITIVE INFORMATION, OR AN AI CLIENT WILL COMPLY WITH APPLICABLE LAW.

8.2 Exclusion of liability. SUBJECT TO SECTION 8.7, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE VIIRTUE PARTIES WILL HAVE NO LIABILITY TO THE ACCOUNT HOLDER OR ACCEPTING AUTHORIZED USERS ARISING FROM THE MCP SERVICE, OUTPUT, CUSTOMER-SELECTED AI CLIENTS, ACTION TOOLS, OR AN EXERCISE OF RIGHTS UNDER SECTION 6, INCLUDING LIABILITY ARISING FROM THE VIIRTUE PARTIES’ OWN ORDINARY NEGLIGENCE.

This exclusion includes claims concerning erroneous Output, AI-provider retention or training, unauthorized access, disclosure, failed or excessive redaction, malicious instructions in Customer Data, unintended actions, data loss, interruption or discontinuation.

8.3 Independent damages exclusion. SUBJECT TO SECTION 8.7, THE VIIRTUE PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, ANTICIPATED SAVINGS, BUSINESS OPPORTUNITIES OR DATA, ARISING FROM THE MCP SERVICE, WHETHER OR NOT SUCH LOSS WAS FORESEEABLE OR ADVISED.

THIS EXCLUSION OPERATES INDEPENDENTLY OF SECTION 8.2 AND REMAINS APPLICABLE IF ANOTHER EXCLUSION OR REMEDY IS UNENFORCEABLE.

8.4 Aggregate fallback cap. SUBJECT TO SECTION 8.7, IF A VIIRTUE PARTY IS LIABLE DESPITE THE FOREGOING, THE TOTAL COMBINED LIABILITY OF ALL VIIRTUE PARTIES TO AN ACCOUNT HOLDER AND ALL ACCEPTING AUTHORIZED USERS AND OTHER CLAIMANTS DERIVING RIGHTS THROUGH THAT ACCOUNT HOLDER, FOR ALL CLAIMS ARISING FROM MCP SERVICE PROVIDED UNDER THAT ACCOUNT HOLDER’S ACCOUNT, WILL NOT EXCEED US$100 IN THE AGGREGATE OVER THE ENTIRE PERIOD OF MCP ACCESS.

THIS IS A SINGLE COMBINED CAP, NOT A SEPARATE CAP PER CLAIM, INCIDENT, USER, TOOL, YEAR OR LEGAL THEORY. IT APPLIES WHETHER MCP ACCESS IS FREE OR SEPARATELY CHARGED, UNLESS A CONTROLLING WRITTEN AGREEMENT EXPRESSLY PROVIDES OTHERWISE. IT DOES NOT CAP THE ACCOUNT HOLDER’S PAYMENT OR INDEMNIFICATION OBLIGATIONS.

8.5 Release, assumption of risk and waiver of unknown claims. Subject to Section 8.7, the Account Holder and each accepting Authorized User, for their own legally waivable claims, accept the risks described in this Addendum and release the Viirtue Parties from all claims within Section 8.2, known or unknown, suspected or unsuspected, arising from MCP use at any time, whether before or after acceptance, including claims based on ordinary negligence.

Each releasing party expressly waives the benefit of California Civil Code Section 1542, which provides: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” Each releasing party also waives any similar statute or legal principle of any jurisdiction.

No person purports to release an independent claim belonging to another person without actual legal authority.

8.6 Application and bargain. These protections apply to claims in contract, tort, warranty, statute or otherwise, including claims alleging ordinary negligence, and apply even if a limited remedy fails of its essential purpose, to the extent permitted by law. The availability and pricing of the MCP Service reflect this allocation of risk.

An Account Holder or Authorized User dissatisfied with the MCP Service may discontinue use. This statement does not eliminate a remedy that applicable law makes nonwaivable.

8.7 Exceptions and mandatory rights. Nothing in this Addendum excludes, limits, releases or requires indemnification for liability for a Viirtue Party’s fraud or willful misconduct, or for gross negligence or any other conduct to the extent the applicable exclusion, limitation, release or indemnification is prohibited by law.

Nothing restricts governmental enforcement authority, waives a legally nonwaivable right, or overrides protections preserved under Section 5.3. These exceptions apply throughout this Addendum.

9. Account Holder Indemnification

9.1 Covered claims. Subject to Section 8.7, the Account Holder will defend, indemnify and hold harmless the Viirtue Parties against third-party claims, demands, proceedings and investigations, and resulting damages, judgments, settlements, reasonable legal fees and expenses, arising from:

(a) use or misuse of the MCP Service by the Account Holder, its Authorized Users or connected AI Clients;

(b) Customer Data, including an alleged lack of authority, consent or rights to access, process or disclose it;

(c) requested Action Tools or authorized automated workflows;

(d) breach of this Addendum, including a Partner’s failure to give required downstream notice; or

(e) violation of privacy, recording, consent, telecommunications, intellectual-property or other applicable law by the Account Holder or persons for whom it is responsible.

Fines and penalties are included only to the extent lawfully indemnifiable. To the extent permitted by law, this indemnity expressly includes otherwise covered claims caused in part by a Viirtue Party’s ordinary negligence, but excludes the portion attributable to conduct described in Section 8.7.

9.2 Procedure. Viirtue will give reasonably prompt notice of a covered claim. Delay excuses the Account Holder only to the extent materially prejudiced. The Account Holder must promptly assume the defense using qualified counsel reasonably acceptable to Viirtue. Viirtue may participate through separate counsel at its own expense, except where a material conflict requires separate representation, in which case reasonable separate-counsel costs are covered.

No settlement may admit fault by a Viirtue Party, impose a nonmonetary obligation, fail to provide an unconditional release, or require payment by a Viirtue Party without Viirtue’s prior written consent. Viirtue will provide reasonable cooperation at the Account Holder’s expense. If the Account Holder fails to provide a timely and adequate defense, Viirtue may defend the claim and recover reasonable covered costs. Legally required responses and control of regulatory matters remain subject to applicable law.

9.3 Relationship to other terms. These obligations are not subject to a limitation of the Account Holder’s liability in the Agreement. For MCP-specific claims, this Section replaces conflicting indemnification provisions, and Viirtue has no separate contractual duty to indemnify the Account Holder unless expressly provided in a controlling written agreement under Section 10.1. This does not eliminate Viirtue’s liability for its own conduct where preserved by Section 8.7.

10. General Provisions

10.1 Order of precedence. Subject to applicable law and Section 5.3, this Addendum controls over conflicting Agreement, schedule, exhibit and order provisions concerning MCP access, availability, suspension, revocation, warranties, releases, liability limitations and indemnification.

This includes conflicting provisions in the Terms of Service concerning termination, service levels, suspension and liability, and conflicting MSA provisions concerning access, customer contact, liability, indemnification and continued performance during disputes, including Articles 7 and 8.

An applicable signed BAA or DPA controls to the extent specified in Section 5.3. A separately negotiated writing signed by authorized representatives of both parties that expressly provides different terms for the MCP Service also controls to the extent of that express difference.

This Addendum governs claims to the extent they arise from the MCP Service. It does not alter the allocation of liability for an independent failure of another Service merely because that Service was accessed through MCP.

10.2 Protected beneficiaries. Viirtue is the contracting provider. The other Viirtue Parties are intended third-party beneficiaries of the protections, releases and indemnities expressly provided for them and may enforce those provisions, notwithstanding a contrary no-third-party-beneficiary provision in the Agreement. No other third-party beneficiary rights are created.

10.3 Changes to this Addendum. Viirtue may revise this Addendum by posting the revised version at its published location with an updated version date and giving notice through the MCP Service, the connect screen or the Account Holder’s designated contact. A revision takes effect fifteen (15) days after notice, or on acceptance if earlier. Continued access to or use of the MCP Service after a revision takes effect constitutes acceptance of the revised Addendum by the Account Holder and each Authorized User. An Account Holder or Authorized User that does not agree must stop using the MCP Service before the revision takes effect.

Viirtue may, at its option, also require affirmative acceptance of any revision and may condition continued MCP access on that acceptance, subject to applicable law and controlling agreements.

Changes will not retroactively alter rights or obligations arising from earlier events. Existing suspension, revocation and service-change rights remain available without requiring acceptance of revised terms.

10.4 Governing law and disputes. Florida law governs this Addendum, excluding its conflict-of-laws rules and subject to mandatory applicable law.

For a party already bound to enforceable dispute-resolution provisions in an Agreement directly with Viirtue, those provisions apply to disputes under this Addendum. Otherwise, disputes must be brought in a court of competent jurisdiction in Pinellas County, Florida, or the United States District Court for the Middle District of Florida, Tampa Division, and the parties consent to that jurisdiction and venue.

This Addendum does not independently impose arbitration on a person not otherwise bound by an enforceable arbitration agreement. No incorporated claim deadline applies to the extent it unlawfully shortens the applicable statutory limitation period.

10.5 Notices and records. Viirtue may provide MCP notices through the service or to the Account Holder’s designated contact, subject to any controlling notice requirement. Security and access concerns should be reported to support@viirtue.com. Formal notices under an existing Agreement must follow its applicable notice provisions.

The parties consent to electronic notice, acceptance and records to the extent permitted by law. Viirtue may rely on its records of MCP access and use, together with the version of this Addendum in effect at the time, as evidence of acceptance.

10.6 Severability. If a provision is unenforceable, it will be severed or narrowed only to the extent permitted by law, and the remaining provisions will continue in effect. Each lawful disclaimer, damages exclusion and liability limitation is intended to operate independently.

10.7 Survival. Provisions concerning accrued payment obligations, Customer Data already disclosed, confidentiality, legally required retention or deletion, disclaimers, releases, limitations of liability, indemnification, beneficiary rights and dispute resolution survive termination to the extent their nature requires. Termination does not authorize continued access or use.

10.8 Remaining terms. Except as expressly modified by this Addendum, the Agreement remains in effect. No waiver results from a failure or delay in exercising a right. Product descriptions, assistance or informal communications do not modify this Addendum unless incorporated into an authorized written amendment.